Oh, and one other thing that I thought of today. One of the great things that leadership at American Express did as part of their restructuring was cut year end bonuses for managers and above. That means that Ken Chenault willingly gave up his $6,000,000 bonus for 2008. Not many of us would give up a bonus that was worth four or five times our annual salary. I know I wouldn't. Leadership at American Express did that so that their frontline people, the people who have the most contact with the customer, would be able to keep their raises and bonuses. That speaks volumes about the kind of integrity they have.


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I can move laterally right now and have job security. The one thing that people will always need is lawyers. Unless people suddenly stop getting arrested or falling down stairs then litigation is always going to exist.
I've only been with AMEX for less than ten years, so I'm not married to it yet.


