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About LinkBacksI am SO thankful for 1-800-VISA-911 tonight! That's the number you call to report stores that try to set minimums on credit card purchases. You should know that is NOT ALLOWED and you can do something about it!
Today I was at the checkout and without my wallet had to buy a small purchase related to my health I needed. It was under $10 and the cashier got all snobby with my and pointed to the sign that there was a minimum purchase amount on credit card transactions. I knew that was wrong and remembered the Visa 911 number and gave them a call. Literally within 2 mins I had the manager of the store talking to Visa directly. He went from being a total a-hole to being super accommodating and apologetic.
I recommend anyone if this happens to you call 1-800-VISA911 and get them on the phone.. Ask if they can 'remind' the manager of this being not allowed. That is what I did and it worked wonders and very quickly at that!
Thank you Visa 911You saved my night
Thread: 1-800-VISA-911 saved my day!
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Green Member
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1-800-VISA-911 saved my day!
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Centurion Member & Moderator
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Glad to hear Visa 911 worked out for you.
I find, both from personal experiences and from what others have said on Credit Card Forum, is that usually when you confront the merchant that you've "caught them in the act" and threaten to report them (and mention the repercussions) they 90% of the time do go ahead and accept the transaction, whatever the amount is. I'm actually surprised the merchant didn't in your case.Disclosure: I am a moderator/paid staff of this site, which does have advertising relationships with some credit cards that are discussed. Regardless, anything I say is my honest opinion.
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Green Member
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Visa 911 appears to be non-existent or has been phased out now. I was on a trip last week and had a problem with a store trying to require a $10 minimum. I called 1 800 Visa 911 and was directed to a general phone line Visa. They didn't know anything about Visa 911. It was a call center in Panama and I asked when I could call back to speak to an American. They told me the next day so I called back then and a half hour later I was still unable to find anyone that was familiar with this. They had not even heard of reporting this and all they knew how to handle were fraud reports. It ended with Bank of America on the line and their senior CSR apologizing for not being able to help because she nor anyone in her office knew anything about how to report a non-complying store. That's actually how I found Credit Card Forum was because I did a Google search and was trying to find out why this wasn't working. It looks like it no longer works or Visa is not actively enforcing this rule anymore. It's too bad.
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